Shipping Policy for Orbit Human Care Hospital
At Orbit Human Care Hospital, we are dedicated to ensuring that our patients and customers receive their orders in a timely and secure manner. Below is an outline of our shipping policy for any products or services purchased from our website:
1. Shipping Process
Once your order is confirmed, our team will process it within 1-2 business days. You will receive an email notification with the tracking information once your order has been dispatched.
2. Shipping Rates
Shipping rates are determined based on the delivery location and the size/weight of the items being ordered. Shipping fees will be calculated at checkout before completing your purchase.
3. Shipping Methods
We offer a variety of shipping methods for your convenience. Delivery options include standard shipping and expedited shipping, depending on your preference and the urgency of your order.
4. Delivery Time
- Standard Shipping: Delivery typically takes 3-7 business days, depending on the destination.
- Expedited Shipping: Delivery typically takes 1-3 business days, depending on the location and service selected at checkout.
Please note that delivery times may vary due to unforeseen circumstances such as weather conditions, customs delays, or issues with the courier services.
5. Shipping Restrictions
At this time, we only ship within [Insert Country/Region], and certain restrictions may apply for deliveries to remote or hard-to-reach areas.
6. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS to monitor your shipment. You can use this tracking number on our website or the courier’s website for real-time updates.
7. Shipping Issues and Lost Packages
In the event of any issues with shipping, such as delayed or lost packages, please reach out to our customer service team at [customer service email/phone number]. We will investigate the matter promptly and work towards a resolution.
8. Shipping to Hospitals or Medical Centers
If you are ordering products or medical equipment for delivery to a hospital or medical center, please ensure you provide the correct hospital address and contact details to avoid delays.
9. International Shipping
Currently, we do not offer international shipping. However, we are exploring options to expand our services to international destinations in the future.
10. Returns and Exchanges
For information on returns and exchanges, please visit our [Returns & Exchanges Policy] section. If there are any issues with your order, please contact us within 14 days of receipt, and our customer service team will assist you.
11. Customer Support
If you have any questions or concerns regarding shipping or your order, please don’t hesitate to contact our customer service team at [ohcapponline@gmail.com ]. We are here to assist you and ensure your experience with Orbit Human Care Hospital is seamless.
Thank you for choosing Orbit Human Care Hospital. Your health and satisfaction are our top priorities!